Privacy Policy

Privacy Policy for SMS Text Messaging

Fleet Feet Saint Louis | Last Updated: June 11, 2026

Overview

This Privacy Policy explains how Fleet Feet Saint Louis (“we,” “us,” or “our”) collects, uses, and protects information in connection with our text messaging (SMS) program. Our messaging service is operated through RingCentral via Spectrum Business.

Consent and Opt-In

You may opt in to receive text messages from Fleet Feet Saint Louis verbally, such as by providing your mobile phone number and giving your spoken consent to a staff member in-store or by phone. By opting in, you agree to receive SMS messages from us related to our products, services, events, promotions, and order or appointment updates.

Message frequency may vary. Standard message and data rates may apply based on your mobile carrier plan.

Information We Collect

We collect only the information necessary to operate our messaging program, which includes your mobile phone number and, where applicable, your name and any preferences you share with us regarding the types of messages you wish to receive.

How We Use Your Information

We use your information solely to send you the text messages you have opted in to receive and to manage your participation in our messaging program. We do not use your information for any unrelated purpose.

No Sharing With Third Parties

We do not sell, rent, or share your personal information or mobile phone number with any third parties for their marketing purposes. Your information is used only by Fleet Feet Saint Louis to communicate with you directly. Information may be processed through our messaging service provider (RingCentral via Spectrum Business) strictly for the purpose of delivering messages to you, and not for any independent use by that provider.

Opting Out and Unsubscribing

You may stop receiving text messages from us at any time. Opt-out instructions are included in our welcome messages. To unsubscribe, reply with a standard opt-out keyword such as STOP to any message you receive from us, and you will be removed from our messaging list. You may also request to be removed verbally by contacting our staff. Once you opt out, we will no longer send you text messages unless you choose to opt in again.

Data Security

We take reasonable measures to protect the information we collect and to limit access to it. Because no method of electronic transmission or storage is completely secure, we cannot guarantee absolute security, but we are committed to safeguarding your information and minimizing the data we retain.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by the “Last Updated” date above.

Contact Us

If you have any questions or concerns about this Privacy Policy or our messaging practices, please contact our General Manager at: faith.herrick@fleetfeetsaintlouis.com